The fastest way to reach us is by email. We respond to most inquiries within two to three business days.
Replace the address above with your verified contact email.
What to Include
To help us respond accurately, please consider including the following in your message:
- A clear subject line describing your inquiry
- Specific page or feature you are referring to
- If reporting a calculator error, the inputs you used and the camera model
- Any relevant screenshots or links
Response Times
We aim to acknowledge most messages within two business days. Specific response time depends on inquiry type:
- Editorial questions — 2 to 3 business days
- Correction requests — 3 to 5 business days
- Privacy and data requests — within 30 days (GDPR / CCPA compliance)
- Advertising and partnerships — 5 to 7 business days
Common Inquiry Types
Calculator corrections. If your real-world card capacity differs significantly from our estimate for a specific camera model, let us know. We periodically recalibrate file size assumptions based on reader feedback combined with our own testing.
Adding retailers. If you operate a US-based authorized memory card reseller and would like to be considered for inclusion in the editorial list, please reach out. Inclusion is editorial — we do not accept payment for listings.
Privacy and data requests. To exercise rights under GDPR, CCPA, or other applicable privacy laws, please use the email above. Reference our Privacy Policy for the full list of available rights.
Press and media. We can provide context on memory card market trends, counterfeit detection methods, and capacity planning for video production on request.
What We Cannot Help With
We do not sell memory cards, process orders, or handle warranty claims. For those, please contact the retailers listed on the calculator page or the card manufacturer directly.
We also do not provide individual technical support for camera or computer issues unrelated to memory card capacity. For camera-specific guidance, contact the manufacturer's support directly.
Postal Address
If you require a postal address for formal correspondence, please request one by email and we will provide the appropriate mailing address for your inquiry type.